Machinery Supply Chain Controller

Mission and Main Objectives:

This role will work within Trading Europe’s Machinery team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the Machinery accounts and accountable for the subsequent account performance.

The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a good standard of communication and excellent customer service skills. As the role is that of end-to-end account management, job ownership is a pre-requisite.

Outline and Responsibilities:

·        End-to-end responsibility of all allocated accounts

·        Accountable for financial performance of allocated accounts, in line with commercial conditions.

·        Responsible for financial analysis of assigned customer accounts

·        Manage the day-to-day demand requirements of assigned customers, suppliers and 3PLs

·        Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships.

·        Effectively manage supply chain from supplier to assigned customers, in line with set criteria.

·        Monitors service received to assigned customers – detailed in regular KPI reports.

·        Ensure timely invoice issue and payment of assigned customers.

·        Building and maintaining relationships with customers, suppliers and 3PL providers.

·        Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.

·        Assist with ongoing process reviews and identify and implement process improvement activities.

·        Financial and logistics data recording and reporting.

·        Identify commercial opportunities and undertake sales promotion activities to potential customers

·        Any other reasonable duty requested by management, relevant to the role.

Experience and Qualifications Required:

·        Essential experience of working within a supply chain management environment

·        Good knowledge of MRP systems and customer service skills

·        Computer literate (incl. excel, word, outlook, etc)

·        Good problem-solving skills and an ability to prioritise tasks

·        Ability to work with limited supervision and using own initiative to complete tasks

·        Good communication and interpersonal skills, dealing with people from different functional areas and cultures

·        Flexible and adaptable, able to work to tight deadlines

·        Ability to speak Chinese, Korean or French is desirable but not essential